Tenant reports it
Your tenant logs the issue with photos, a category, and a priority, so you start with the facts instead of a phone call.
Rental property management. Pure and simple.
RentSimple only manages rental properties, so every Landlord gets our full attention. Our own maintenance team fixes the small jobs fast and keeps costs low, and every property we manage is kept insurance-compliant, so that in the event of a claim you have the strongest possible chance of it being successful.
Lower costs. Fewer headaches. Cover you can count on.
Why Landlords choose us →“I was nearly giving up renting – I didn't want the hassle. Then I started using RentSimple and, well, the company name says it all: renting became simple and stress-free.”
Stuart McaulleyRentSimple LandlordEarly bird offer
Call us now and get the early bird discount: up to 50% off for the lifetime of your tenancy.
How a repair moves
Maintenance usually means texts, missed calls, and quotes in three different inboxes. RentSimple gives every repair a single record that you, your tenant, and your builder can all follow.
Your tenant logs the issue with photos, a category, and a priority, so you start with the facts instead of a phone call.
Invite builders to bid. Compare price, availability, and duration side by side, then pick the one that fits.
Accreditation is checked before work starts, and the job closes only once it has been signed off.
Every quote shows the amount, earliest start date, and estimated duration, so choosing a builder takes minutes rather than days.
Insurance, Gas Safe, electrical certification, DBS, and method statements are ticked off and dated before anyone starts work.
Photos, attachments, and conversations stay with the job, so you always know what was reported, agreed, and done.
Damp, mould, and flood cases
Serious cases follow timed stages: investigate within 10 working days, send your tenant a written summary within 3, and begin repairs within 5. If a stage runs late, you are alerted after 24 hours, 72 hours, and 5 days, before a slipped deadline becomes a bigger problem.
Allowed: 10 working days
Allowed: 3 working days
Allowed: 5 working days
No more “any update?”
Each repair moves through clear stages, and your tenant can see them too. That means fewer chasing messages for you, and a tenant who knows their report hasn't disappeared.
Planned maintenance
Gas safety, EICR, EPC, smoke and heat alarms, legionella, boiler servicing, PAT testing and more are tracked for each property. Each check turns amber 90 days before it's due and red at 30 days, so renewals get booked in good time.
Built for landlords
Most maintenance is routine and should run itself. When a job gets complicated, you have the whole history in front of you: who reported what, which builder quoted, and what was agreed.
Let's talk about your rental properties.